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Web Maintenance Plans

Pricing based on your success.
Keep your website secure and up-to-date.

Maintain Pro

Make your life easier! Have our WordPress experts fully update, secure and optimize your website.

Starter

$49 / mo

Billed yearly or
$59 month-to-month.

Affordable entry point for
websites that require
zero downtime

Business

$99 / mo

Billed yearly or
$139 month-to-month.

Perfect for SMBs that
require frequent updates
and support

Maintain Plus

Feature-rich options for businesses at scale, coupled with extra security, optimizations and priority support.

eCommerce Updates

We take extra care on custom web
applications by staging updates

Slack Channel

Gain access directly to our collab
channel in Slack for quicker turnaround

Complete Malware Removal

Daily Sucuri security scans,
malware detection and removal

Hacked Website Repair

Free Cleanup & Repair
Service in no time

Fully Managed Hosting

Guaranteed uptime up to 99.9%
and runs WordPress 3x faster

Priority Support

Top Priority support from WordPress
Experts when you need it

and more ...

CONTACT US

Features

YEARLY

MONTHLY

WORDPRESS

  • Weekly Updates (Wordpress Core, Plugins, Theme)

    Weekly Updates

    WordPress release new updates regularly, providing a lot of improvements and optimizations. Updates also include security patches and bug fixes and this is vital to the health of your WordPress website. WordPress owners who do not keep their WordPress sites updated are vulnerable to viruses, malware, and website hacks.

    Our team is dedicated to maintain your WordPress website and keep everything updated on a weekly basis. Let us take care of your website so you can focus more on running and scaling your business.

  • Security Monitoring (Virus, Malwares, Hackers)

    Security Monitoring

    Our security monitoring protects your website from viruses, malware, and intrusions by hackers. In partnership with iThemes and Sucuri, we provide new layers of security to your website giving our clients peace of mind.

    However, in the unfortunate event that it happens, we work 24/7 around the clock to immediately take action and mitigate the attack. If this is something that requires more time, we would notify you and that's the only time we would incur additional fees.

  • Secure Offsite Backups

    Secure Offsite Backups

    We generate backups of your website and store it separately on a highly secured cloud server. This website recovery process is part of our regular maintenance service wherein it can be recovered and restored easily in the event something out of the ordinary happen.

  • 24/7 Uptime Monitoring (via Pingdom)

    24/7 Uptime Monitoring

    Included in all our plans is our 24/7 Uptime Monitoring. If your website goes down, we receive a notification from Pingdom (our partner in website monitoring) and we'll take immediate action to review the issue. If the repair is something that would take more time, we will notify you before incurring any additional fees.

FEATURES

  • Performance Check

    PERFORMANCE CHECK

    Website optimizations and auditing pages for any performance issue is something we deal with seriously. We understand that slow loading time affects your site conversion which will affect your business so we provide a monthly report on how you can improve your website's page speed.

    If you are subscribed to the Business plan, we provide basic monthly page speed and SEO optimizations.

  • Broken Link Monitoring

    Broken Link Monitoring

    Broken links on your website not only affects your SEO ranking but also makes you lose opportunities for possible leads or conversions. Part of our regular maintenance process is to check your website for traffic leaks, broken links, and 404 pages.

  • Monthly Basic Page Speed Optimizations

    Page Speed Optimizations

    As a conversion optimization specialists, we understand the importance of having fast loading pages. If your page loads more than 3 seconds specially on mobile, you lose customers right away.

    If you are subscribed to the Business plan, we provide basic monthly page speed optimizations.

  • Monthly Basic Search Engine Optimizations

    Search Engine Optimizations

    You can drive traffic to your website by running ads but nothing beats getting traffic from organic searches. It is free and could provide you a long-term traffic stream without having to spend a single centavo.

    We are not Google experts but from our 10+ years of experience and supporting multiple websites we know what works and what doesn't. Our Business plan includes monthly on-page search engine optimizations.

  • Version Control

    Version Control

    We are Primo Collab for a reason. We collaborate with multiple teams and can work simultaneously with everyone without causing collisions and ensuring a smooth workflow with the help of Gitflow branching / version control system. Our team can deploy changes and updates and even revert back selected files back to a previous state if necessary.

  • Staging Updates

    Staging Updates

    A major update on WordPress or any of your plugin can ruin a LIVE production website. Don't risk it. We perform updates on a Staging Environment without affecting the LIVE site and scans for any issues before deploying to Production.

    Check out our Support Program for how we can help you resolve any update issues that might occur.

  • Production Updates

    Production Updates

    An updated website is a secured one. WordPress core, theme and plugin updates are performed on your live production website.

    Check out our Support Program for how we can help you resolve any update issues that might occur.

  • Plugin Licenses*

    Plugin Licenses

    We provide free licenses for all our clients who are subscribed to any of our Web Maintenance plans. For the list of plugins that we have a license, please contact us.

SUPPORT

  • Weekly Service Reports (via Manage WP)

    Weekly Service Reports

    Stay informed of your website’s updates with detailed weekly reports from our team, delivered right to your email inbox. Remain aware of every action taken to secure and maintain your WordPress website.

  • Email Support

    Email Support

    Primo Collab offers multiple ways for you to request support, and one of them is by email. Our team typically replies within 1-2 hours during business hours.

    Emails we received after our regular business schedule will be addressed on the next business day.

  • Slack Channel Support

    Slack Channel Support

    For all our clients subscribed to Business plans, we offer them a quicker way to reach our team via Slack. Get a quicker turnaround on your support requests with our Slack Support. We respond immediately as soon as possible during business hours.

  • Account Manager (Consultations)

    Account Manager

    We offer a dedicated Account Manager to clients subscribed under Maintain Plus plan who takes the time to get to know your website and support needs and can provide recommendations for improvement.

  • Support Hours Discount

    Support Hours Discount

    Get percentage discounts on our Support Program. Our support program offers lower rate for basic / minor edits you need done on your WordPress website.

    You just need to send us an email with the changes you need done, we'll send you a quote, and once confirmed we'll work on it (24-48 hours turnaround). If you need urgent changes/fixes done, there's just a small additional cost for rush support.

  • LET US TAKE CARE OF YOUR WEBSITE

    Get started now!

    No commitment. Cancel anytime.

WORDPRESS

  • Weekly Updates (Wordpress Core, Plugins, Theme)

    Weekly Updates

    WordPress release new updates regularly, providing a lot of improvements and optimizations. Updates also include security patches and bug fixes and this is vital to the health of your WordPress website. WordPress owners who do not keep their WordPress sites updated are vulnerable to viruses, malware, and website hacks.

    Our team is dedicated to maintain your WordPress website and keep everything updated on a weekly basis. Let us take care of your website so you can focus more on running and scaling your business.

  • Security Monitoring (Virus, Malwares, Hackers)

    Security Monitoring

    Our security monitoring protects your website from viruses, malware, and intrusions by hackers. In partnership with iThemes and Sucuri, we provide new layers of security to your website giving our clients peace of mind.

    However, in the unfortunate event that it happens, we work 24/7 around the clock to immediately take action and mitigate the attack. If this is something that requires more time, we would notify you and that's the only time we would incur additional fees.

  • Secure Offsite Backups

    Secure Offsite Backups

    We generate backups of your website and store it separately on a highly secured cloud server. This website recovery process is part of our regular maintenance service wherein it can be recovered and restored easily in the event something out of the ordinary happen.

  • 24/7 Uptime Monitoring (via Pingdom)

    24/7 Uptime Monitoring

    Included in all our plans is our 24/7 Uptime Monitoring. If your website goes down, we receive a notification from Pingdom (our partner in website monitoring) and we'll take immediate action to review the issue. If the repair is something that would take more time, we will notify you before incurring any additional fees.

FEATURES

  • Performance Check

    PERFORMANCE CHECK

    Website optimizations and auditing pages for any performance issue is something we deal with seriously. We understand that slow loading time affects your site conversion which will affect your business so we provide a monthly report on how you can improve your website's page speed.

    If you are subscribed to the Business plan, we provide basic monthly page speed and SEO optimizations.

  • Broken Link Monitoring

    Broken Link Monitoring

    Broken links on your website not only affects your SEO ranking but also makes you lose opportunities for possible leads or conversions. Part of our regular maintenance process is to check your website for traffic leaks, broken links, and 404 pages.

  • Monthly Basic Page Speed Optimizations

    Page Speed Optimizations

    As a conversion optimization specialists, we understand the importance of having fast loading pages. If your page loads more than 3 seconds specially on mobile, you lose customers right away.

    If you are subscribed to the Business plan, we provide basic monthly page speed optimizations.

  • Monthly Basic Search Engine Optimizations

    Search Engine Optimizations

    You can drive traffic to your website by running ads but nothing beats getting traffic from organic searches. It is free and could provide you a long-term traffic stream without having to spend a single centavo.

    We are not Google experts but from our 10+ years of experience and supporting multiple websites we know what works and what doesn't. Our Business plan includes monthly on-page search engine optimizations.

  • Version Control

    Version Control

    We are Primo Collab for a reason. We collaborate with multiple teams and can work simultaneously with everyone without causing collisions and ensuring a smooth workflow with the help of Gitflow branching / version control system. Our team can deploy changes and updates and even revert back selected files back to a previous state if necessary.

  • Staging Updates

    Staging Updates

    A major update on WordPress or any of your plugin can ruin a LIVE production website. Don't risk it. We perform updates on a Staging Environment without affecting the LIVE site and scans for any issues before deploying to Production.

    Check out our Support Program for how we can help you resolve any update issues that might occur.

  • Production Updates

    Production Updates

    An updated website is a secured one. WordPress core, theme and plugin updates are performed on your live production website.

    Check out our Support Program for how we can help you resolve any update issues that might occur.

  • Plugin Licenses*

    Plugin Licenses

    We provide free licenses for all our clients who are subscribed to any of our Web Maintenance plans. For the list of plugins that we have a license, please contact us.

SUPPORT

  • Weekly Service Reports (via Manage WP)

    Weekly Service Reports

    Stay informed of your website’s updates with detailed weekly reports from our team, delivered right to your email inbox. Remain aware of every action taken to secure and maintain your WordPress website.

  • Email Support

    Email Support

    Primo Collab offers multiple ways for you to request support, and one of them is by email. Our team typically replies within 1-2 hours during business hours.

    Emails we received after our regular business schedule will be addressed on the next business day.

  • Slack Channel Support

    Slack Channel Support

    For all our clients subscribed to Business plans, we offer them a quicker way to reach our team via Slack. Get a quicker turnaround on your support requests with our Slack Support. We respond immediately as soon as possible during business hours.

  • Account Manager (Consultations)

    Account Manager

    We offer a dedicated Account Manager to clients subscribed under Maintain Plus plan who takes the time to get to know your website and support needs and can provide recommendations for improvement.

  • Support Hours Discount

    Support Hours Discount

    Get percentage discounts on our Support Program. Our support program offers lower rate for basic / minor edits you need done on your WordPress website.

    You just need to send us an email with the changes you need done, we'll send you a quote, and once confirmed we'll work on it (24-48 hours turnaround). If you need urgent changes/fixes done, there's just a small additional cost for rush support.

  • LET US TAKE CARE OF YOUR WEBSITE

    Get started now!

    No commitment. Cancel anytime.

Starter

$59 / mo

$49 / mo

Save $120 a year

For personal

WORDPRESS

FEATURES

SUPPORT

WORDPRESS

  • Weekly Updates (Wordpress Core, Plugins, Theme)

    Weekly Updates

    WordPress release new updates regularly, providing a lot of improvements and optimizations. Updates also include security patches and bug fixes and this is vital to the health of your WordPress website. WordPress owners who do not keep their WordPress sites updated are vulnerable to viruses, malware, and website hacks.

    Our team is dedicated to maintain your WordPress website and keep everything updated on a weekly basis. Let us take care of your website so you can focus more on running and scaling your business.

  • Security Monitoring (Virus, Malwares, Hackers)

    Security Monitoring

    Our security monitoring protects your website from viruses, malware, and intrusions by hackers. In partnership with iThemes and Sucuri, we provide new layers of security to your website giving our clients peace of mind.

    However, in the unfortunate event that it happens, we work 24/7 around the clock to immediately take action and mitigate the attack. If this is something that requires more time, we would notify you and that's the only time we would incur additional fees.

  • Secure Offsite Backups

    Secure Offsite Backups

    We generate backups of your website and store it separately on a highly secured cloud server. This website recovery process is part of our regular maintenance service wherein it can be recovered and restored easily in the event something out of the ordinary happen.

  • 24/7 Uptime Monitoring (via Pingdom)

    24/7 Uptime Monitoring

    Included in all our plans is our 24/7 Uptime Monitoring. If your website goes down, we receive a notification from Pingdom (our partner in website monitoring) and we'll take immediate action to review the issue. If the repair is something that would take more time, we will notify you before incurring any additional fees.

FEATURES

  • Performance Check

    PERFORMANCE CHECK

    Website optimizations and auditing pages for any performance issue is something we deal with seriously. We understand that slow loading time affects your site conversion which will affect your business so we provide a monthly report on how you can improve your website's page speed.

    If you are subscribed to the Business plan, we provide basic monthly page speed and SEO optimizations.

  • Broken Link Monitoring

    Broken Link Monitoring

    Broken links on your website not only affects your SEO ranking but also makes you lose opportunities for possible leads or conversions. Part of our regular maintenance process is to check your website for traffic leaks, broken links, and 404 pages.

  • Monthly Basic Page Speed Optimizations

    Page Speed Optimizations

    As a conversion optimization specialists, we understand the importance of having fast loading pages. If your page loads more than 3 seconds specially on mobile, you lose customers right away.

    If you are subscribed to the Business plan, we provide basic monthly page speed optimizations.

  • Monthly Basic Search Engine Optimizations

    Search Engine Optimizations

    You can drive traffic to your website by running ads but nothing beats getting traffic from organic searches. It is free and could provide you a long-term traffic stream without having to spend a single centavo.

    We are not Google experts but from our 10+ years of experience and supporting multiple websites we know what works and what doesn't. Our Business plan includes monthly on-page search engine optimizations.

  • Version Control

    Version Control

    We are Primo Collab for a reason. We collaborate with multiple teams and can work simultaneously with everyone without causing collisions and ensuring a smooth workflow with the help of Gitflow branching / version control system. Our team can deploy changes and updates and even revert back selected files back to a previous state if necessary.

  • Staging Updates

    Staging Updates

    A major update on WordPress or any of your plugin can ruin a LIVE production website. Don't risk it. We perform updates on a Staging Environment without affecting the LIVE site and scans for any issues before deploying to Production.

    Check out our Support Program for how we can help you resolve any update issues that might occur.

  • Production Updates

    Production Updates

    An updated website is a secured one. WordPress core, theme and plugin updates are performed on your live production website.

    Check out our Support Program for how we can help you resolve any update issues that might occur.

  • Plugin Licenses*

    Plugin Licenses

    We provide free licenses for all our clients who are subscribed to any of our Web Maintenance plans. For the list of plugins that we have a license, please contact us.

SUPPORT

  • Weekly Service Reports (via Manage WP)

    Weekly Service Reports

    Stay informed of your website’s updates with detailed weekly reports from our team, delivered right to your email inbox. Remain aware of every action taken to secure and maintain your WordPress website.

  • Email Support

    Email Support

    Primo Collab offers multiple ways for you to request support, and one of them is by email. Our team typically replies within 1-2 hours during business hours.

    Emails we received after our regular business schedule will be addressed on the next business day.

  • Slack Channel Support

    Slack Channel Support

    For all our clients subscribed to Business plans, we offer them a quicker way to reach our team via Slack. Get a quicker turnaround on your support requests with our Slack Support. We respond immediately as soon as possible during business hours.

  • Account Manager (Consultations)

    Account Manager

    We offer a dedicated Account Manager to clients subscribed under Maintain Plus plan who takes the time to get to know your website and support needs and can provide recommendations for improvement.

  • Support Hours Discount

    Support Hours Discount

    Get percentage discounts on our Support Program. Our support program offers lower rate for basic / minor edits you need done on your WordPress website.

    You just need to send us an email with the changes you need done, we'll send you a quote, and once confirmed we'll work on it (24-48 hours turnaround). If you need urgent changes/fixes done, there's just a small additional cost for rush support.

  • LET US TAKE CARE OF YOUR WEBSITE

    Get started now!

    No commitment. Cancel anytime.

Business

$139 / mo

$99 / mo

Save $480 a year

For small to medium business

WORDPRESS

FEATURES

SUPPORT

WORDPRESS

  • Weekly Updates (Wordpress Core, Plugins, Theme)

    Weekly Updates

    WordPress release new updates regularly, providing a lot of improvements and optimizations. Updates also include security patches and bug fixes and this is vital to the health of your WordPress website. WordPress owners who do not keep their WordPress sites updated are vulnerable to viruses, malware, and website hacks.

    Our team is dedicated to maintain your WordPress website and keep everything updated on a weekly basis. Let us take care of your website so you can focus more on running and scaling your business.

  • Security Monitoring (Virus, Malwares, Hackers)

    Security Monitoring

    Our security monitoring protects your website from viruses, malware, and intrusions by hackers. In partnership with iThemes and Sucuri, we provide new layers of security to your website giving our clients peace of mind.

    However, in the unfortunate event that it happens, we work 24/7 around the clock to immediately take action and mitigate the attack. If this is something that requires more time, we would notify you and that's the only time we would incur additional fees.

  • Secure Offsite Backups

    Secure Offsite Backups

    We generate backups of your website and store it separately on a highly secured cloud server. This website recovery process is part of our regular maintenance service wherein it can be recovered and restored easily in the event something out of the ordinary happen.

  • 24/7 Uptime Monitoring (via Pingdom)

    24/7 Uptime Monitoring

    Included in all our plans is our 24/7 Uptime Monitoring. If your website goes down, we receive a notification from Pingdom (our partner in website monitoring) and we'll take immediate action to review the issue. If the repair is something that would take more time, we will notify you before incurring any additional fees.

FEATURES

  • Performance Check

    PERFORMANCE CHECK

    Website optimizations and auditing pages for any performance issue is something we deal with seriously. We understand that slow loading time affects your site conversion which will affect your business so we provide a monthly report on how you can improve your website's page speed.

    If you are subscribed to the Business plan, we provide basic monthly page speed and SEO optimizations.

  • Broken Link Monitoring

    Broken Link Monitoring

    Broken links on your website not only affects your SEO ranking but also makes you lose opportunities for possible leads or conversions. Part of our regular maintenance process is to check your website for traffic leaks, broken links, and 404 pages.

  • Monthly Basic Page Speed Optimizations

    Page Speed Optimizations

    As a conversion optimization specialists, we understand the importance of having fast loading pages. If your page loads more than 3 seconds specially on mobile, you lose customers right away.

    If you are subscribed to the Business plan, we provide basic monthly page speed optimizations.

  • Monthly Basic Search Engine Optimizations

    Search Engine Optimizations

    You can drive traffic to your website by running ads but nothing beats getting traffic from organic searches. It is free and could provide you a long-term traffic stream without having to spend a single centavo.

    We are not Google experts but from our 10+ years of experience and supporting multiple websites we know what works and what doesn't. Our Business plan includes monthly on-page search engine optimizations.

  • Version Control

    Version Control

    We are Primo Collab for a reason. We collaborate with multiple teams and can work simultaneously with everyone without causing collisions and ensuring a smooth workflow with the help of Gitflow branching / version control system. Our team can deploy changes and updates and even revert back selected files back to a previous state if necessary.

  • Staging Updates

    Staging Updates

    A major update on WordPress or any of your plugin can ruin a LIVE production website. Don't risk it. We perform updates on a Staging Environment without affecting the LIVE site and scans for any issues before deploying to Production.

    Check out our Support Program for how we can help you resolve any update issues that might occur.

  • Production Updates

    Production Updates

    An updated website is a secured one. WordPress core, theme and plugin updates are performed on your live production website.

    Check out our Support Program for how we can help you resolve any update issues that might occur.

  • Plugin Licenses*

    Plugin Licenses

    We provide free licenses for all our clients who are subscribed to any of our Web Maintenance plans. For the list of plugins that we have a license, please contact us.

SUPPORT

  • Weekly Service Reports (via Manage WP)

    Weekly Service Reports

    Stay informed of your website’s updates with detailed weekly reports from our team, delivered right to your email inbox. Remain aware of every action taken to secure and maintain your WordPress website.

  • Email Support

    Email Support

    Primo Collab offers multiple ways for you to request support, and one of them is by email. Our team typically replies within 1-2 hours during business hours.

    Emails we received after our regular business schedule will be addressed on the next business day.

  • Slack Channel Support

    Slack Channel Support

    For all our clients subscribed to Business plans, we offer them a quicker way to reach our team via Slack. Get a quicker turnaround on your support requests with our Slack Support. We respond immediately as soon as possible during business hours.

  • Account Manager (Consultations)

    Account Manager

    We offer a dedicated Account Manager to clients subscribed under Maintain Plus plan who takes the time to get to know your website and support needs and can provide recommendations for improvement.

  • Support Hours Discount

    Support Hours Discount

    Get percentage discounts on our Support Program. Our support program offers lower rate for basic / minor edits you need done on your WordPress website.

    You just need to send us an email with the changes you need done, we'll send you a quote, and once confirmed we'll work on it (24-48 hours turnaround). If you need urgent changes/fixes done, there's just a small additional cost for rush support.

  • LET US TAKE CARE OF YOUR WEBSITE

    Get started now!

    No commitment. Cancel anytime.

Maintain Plus

Contact us

Recommended for eCommerce websites

WORDPRESS

FEATURES

SUPPORT

Our Core Services

Included in every plan

WEEKLY UPDATES

Our team is dedicated to the health and success of your website. Focus on your business while we keep your WordPress website updated on a weekly basis.

DAILY SECURITY SCANS

Protecting your website from hackers, malware and viruses. If anything out of the ordinary does happen, our team is alerted and will notify you quickly.

24/7 UPTIME MONITORING

You're busy running your business. Let us monitor your website uptime. If your website goes down, we'll receive a notification in real-time and take action.

SECURE OFFSITE BACKUPS

All your files and database backups are stored separately from your server. It can be recovered and restored easily should something unusual occur on your website.

QUALITY ASSURANCE

We always make sure the quality of service is very valuable to clients. We test everything including the responsiveness and usability of your site and provide insights.

HACKED WEBSITE REPAIR

Have no fear! We have decades of combined experience providing exceptional support to businesses, agencies, and website owners. Our service includes FREE Hacked Website Cleanup in case it happens.

“I use Alvin's team for my monthly maintenance and updates on my eCommerce website. If I ever have an issue with my website they are always there to fix it really quick!”

JESSICA HIRSCH
Startup Founder

“I didn't have the time to keep up with maintenance and security for my WP sites. Alvin's team stepped in, and they went above and beyond my expectations. They're incredibly easy to work with, highly recommended! ”

ANDY LEWIS
CEO, Marketing Specialist

30-Day Satisfaction Guarantee

We know you'll love our top-notch maintenance service. That is why we offer a 30-day full refund policy in any case you feel our work is not up to your standard.

We can't wait to partner with you. Let's get started!

Got Questions?

Below you can find answers to most commonly asked questions about our web maintenance services.

Frequently Asked Questions

If you can't find your answers here, we've put together a list of Frequently Asked Questions (FAQs) on a separate page.

Different Questions?

If you have a question that has not been addressed here, please reach out to us and we’ll answer all of your questions as quickly as possible.